Integrations

Zendesk

Visual Support For Zendesk

Viewabo’s remote visual support software amplifies the quality and care of your customer service workflow through Zendesk.

Viewabo on Zendesk Marketplace
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Accelerate Your Support Speed

Screenshot of Viewabo live video session invite in Zendesk

Easy Access from Zendesk Top Bar

Get started in seconds from Zendesk top bar menu and initiate Live Session for real-time visual support or Request Video for asynchronous support during off-hours.

Screenshot of Viewabo live video session in Zendesk

Draw & Guide Directly From Tickets

Viewabo enables agents to provide real-time annotations on-window for troubleshooting guides at touchpoints on Zendesk, bringing a speedier resolution to your workflow.

screenshot of mobile phone and email invite for request video

Provide Visual Support Asynchronously

Send a link from Request Video to customers to let them send back a video of their issues to you. Elevate customer service beyond the constraints of staff shifts.

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Get Full Context with Recordings

Know what happened from customer interactions with agents with Viewabo Recordings which are attached to Zendesk support tickets associated with the call.

Support More With Less

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Try and see how Viewabo makes your support processes easier and faster than before. 

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FAQs

Enterprise Trials Available

Are you a company interested in testing our Viewabo Zendesk integration at scale? Contact us.