Remote Visual Support for Solar
Troubleshoot panel, inverter, and monitoring issues without a site visit. See the installation live through the customer's phone and resolve what you can remotely — before scheduling a crew.
Troubleshoot without a site visit
Diagnose inverter faults, wiring, and monitoring errors from the customer's camera.
Pre-qualify service calls
Confirm what's actually needed before dispatching a crew to a rooftop or array.
Support installers and homeowners
Guide fixes and monitoring setup live, whether it's a homeowner or a field installer.
Resolve Issues in 3 Simple Steps
See the problem in real time, without ever leaving the office.
Send a Link
Send your customer a browser link via text, email, or chat. No app download needed.
See the Problem Live
They open the link and share their device camera. You see exactly what they see, in real time.
Resolve Remotely
Guide them through a fix remotely or confirm things before sending anyone. Close tickets faster.
Stop Guessing.
Start Seeing.
Start your free trial. No credit card required.