See Problem
Solve Problem

Request access to smartphone cameras so customers can live-stream video of issues without using an app, making it faster to understand and resolve issues.

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See Problem, Solve Problem
No Apps, No Hassle

No Apps, No Hassle

Send your customers an SMS with a link. After clicking it, they can share their smartphone camera with you. No need for your customers to download an app.

Show, Don't Tell

Show, Don’t Tell

Telling customers how to fix their issues is often not enough. Annotate on video streams from customer smartphone cameras to show them what to do.

Record, For The Record

Record, For The Record

You discovered an important defect while helping a customer and need to show it to others on your team. Video sessions are recorded for later review.

Quote
"We could spend 30 minutes with a customer going over cables one by one to find the right one, but with Viewabo, it can be done in seconds."
- Senior Customer Service Manager at NZXT
NZXT
Reduce Customer Frustration

Reduce Customer Frustration

Customers want their issues resolved as fast as possible. By the time customers contact you, they are already frustrated. The longer it takes you to resolve their issue, the more frustrated the customer becomes.
Reduce Resolution Time

Reduce Resolution Time

Half the time it's just figuring out what the issue is in the first place. The faster you can figure out what's wrong, the faster you can resolve the issue. This provides you with more time to help more customers.
Reduce Lost Business

Reduce Lost Business

Acquiring new customers is more expensive than keeping existing ones. Taking too long to resolve customer issues, or not resolving them at all, runs the risk of you losing that customer permanently.
Want To Resolve Issues Faster?

Get in touch to learn how we can help

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Quote
"I was on Viewabo and it turned out that the user didn’t hook up the cables right. If it wasn’t for Viewabo I don’t think I would have been able to solve that case."
- Tech Support Representative at CyberPowerPC
CyberPowerPC