Resolve Issues Without Leaving the Office.
Send a link to anyone on-site. See through their smartphone camera in real time — no app needed.
Dispatches
Resolutions
Friction
What is Viewabo?
Viewabo gives your team instant visual context through your customer's smartphone camera. No app, no friction, just results.
Trusted By Teams
Supporting Real Products
Hardware companies, equipment manufacturers, and product teams use Viewabo to resolve issues without an on-site visit.
Resolve Issues in 3 Simple Steps
See the problem in real time, without ever leaving the office.
Send a Link
Send your customer a browser link via text, email, or chat. No app download needed.
See the Problem Live
They open the link and share their device camera. You see exactly what they see, in real time.
Resolve Remotely
Guide them through a fix remotely or confirm things before sending anyone. Close tickets faster.
Why Teams Choose Viewabo
- Unlimited Seats, Usage Based Pricing
- Add your entire support team without worrying about per seat costs. Pay only for the sessions you use.
- No App Required
- Your customers open a browser link. No downloads, no installs, no friction. Works on any iOS or Android device with a camera.
- Resolve Issues Faster
- Stop asking customers to describe what they see. See it yourself in real time and guide them to a resolution in minutes.
- Diagnose Before You Dispatch
- See the problem before sending anyone out. Confirm whether a visit is actually needed and save $200–500 every time you don’t have to.
Built for Teams That
Support Physical Products
Whether your team handles service directly or you work through a network of dealers, partners, and field service orgs — if something breaks in the real world and you need eyes on it, that's exactly what we built this for.
Product & Hardware Companies
Hardware & Electronics
Support your product remotely instead of shipping replacements
Industrial Equipment
Guide dealer networks through installs and fixes remotely
Medical & Life Science
Triage device alerts and guide repairs without dispatching a rep
Appliances & Home Tech
Triage warranty claims before sending technicians on-site
Field & Trades Service Companies
HVAC
Diagnose heating & cooling issues before sending a tech
Plumbing
Identify leaks, clogs, or damage before dispatching a plumber
Electrical
Pre-qualify service calls and reduce unnecessary dispatches
Solar
Troubleshoot panel issues without a site visit
Frequently Asked Questions
Everything you need to know about how Viewabo works.
- Your team sends the customer a link. When they tap it, their phone camera becomes a live video feed you can see in real time — so instead of asking them to describe the problem over the phone or in email, you see exactly what they see and guide them to a resolution on the spot.
- No. Customers simply tap the link you send and share their camera from any mobile browser — no app download, no signup, and no account required. Your team runs Viewabo from any modern desktop browser, with nothing to install either.
- Viewabo works on any iOS or Android device with a camera and a modern mobile browser on the customer side, and on any modern desktop browser for your support team. There's nothing to configure — if it can open a web link, it can run Viewabo.
- Yes. Sessions are encrypted, and Viewabo is built to meet enterprise security and privacy standards. You can read more on our security page.
- Teams use Viewabo anywhere seeing the problem beats describing it — product and technical support, warranty and returns triage, field service diagnosis before dispatch, installation guidance, and onboarding. If a customer would otherwise be sending photos or struggling to explain an issue, Viewabo replaces that back-and-forth.
- Right away. Because there's nothing to install and no hardware to set up, your team can send its first support session within minutes of signing up.
Still have questions? Get in touch.
Stop Guessing.
Start Seeing.
Start your free trial. No credit card required.