What if customer support didn't feel like a chore—for customers or for the teams helping them? What if, instead of long email threads or trying to explain something over the phone, customers could simply show what's going wrong? That's the vision behind Viewabo.

We believe the best support experiences start with understanding. But traditional methods—emails, chats, and phone calls—often create distance and confusion. Customers struggle to describe what they're seeing. Support teams are left guessing. Time is lost. Frustration builds.

Viewabo changes that by letting support teams visually experience the problem alongside the customer. With just a quick link, customers can share a live view from their smartphone camera—no app required, no software to install. It's fast, intuitive, and secure. More importantly, it brings clarity to moments that are usually filled with friction.

Support becomes more human. More empathetic. More effective. By giving support teams visual context, they can resolve issues faster, with fewer steps and less back-and-forth. Customers feel seen and heard, not just serviced. And businesses get to deliver experiences that actually build trust instead of eroding it.

We're building a world where support isn't just about fixing problems—it's about doing it in a way that feels effortless, personal, and even a little magical.

Our Mission

Like many good stories, this one started with a conversation.

George, our founder, was talking to the CEO of a fast-growing company. The CEO was proud of their momentum but frustrated by one thing: their product support team was drowning. Customers were reaching out with problems, but the process to help them felt slow, inefficient, and impersonal. Support agents had to rely on emails, screenshots, or vague descriptions to understand what was happening. It just wasn't working.

That hit close to home for George. He thought back to helping his mom with tech issues. The phone calls never worked—she'd struggle to describe what was on the screen. But when she showed him over video, it all made sense. That memory sparked an idea: what if businesses could offer that same kind of "just show me" support—but built for professional use, at scale, and without any hassle for the customer?

George built the first prototype of Viewabo in just a couple of months. When he demoed it to the CEO's support team, one of them looked up and asked, "Can we start using this today?" That moment confirmed it—this wasn't just a tool. It was something teams had been waiting for without even realizing it.

From that simple insight, Viewabo was born.

We're on a mission to reimagine customer support as something empowering for both sides. Not reactive, but proactive. Not transactional, but relational. We believe that when teams can see the problem clearly, they can solve it with empathy, precision, and care.

And in doing so, we unlock something bigger: better customer experiences, stronger brand loyalty, and support teams that feel proud of the work they do every day.

Viewabo isn't just about solving problems. It's about changing how we show up for each other when things go wrong—and making that experience feel right.

We're building that future. And we're just getting started.