“Can you hear me now? Can you hear me now?” Does anyone remember this Verizon commercial from the 2000s? While the intent of the video was to show that Verizon had wide cellular coverage across the United States, it makes me think about the painful experiences I’ve had when I had no idea what my friends or family were trying to tell me.
Now imagine they’re asking you for help with their computer, except they’re not tech-savvy and their computer won’t turn on. What do you do?Read more →