The Help Lightning Alternative for Remote Visual Support
Help Lightning focuses on merged-reality collaboration and doesn't publish pricing. Viewabo keeps things simple: live video support your customer joins from a browser link, with per-session pricing and unlimited seats published up front.
Pricing transparency
Help Lightning does not publish pricing on its site — there's no working pricing page, and you're routed to request a demo. Its licensing is described in terms of the number of experts and technicians (a per-user model), but no figures are published.
Viewabo publishes its plans and per-session rates on the pricing page, prices per session with unlimited seats, and needs no app on your customer's phone. Start a free trial and run a real session before you commit.
Source: helplightning.com (no public pricing page; verified July 2026).
Viewabo vs. Help Lightning
| Viewabo | Help Lightning | |
|---|---|---|
| Public pricing | Published | Not published (demo-gated) |
| Pricing model | Per session, unlimited seats | Per user (indicated; no figures) |
| Customer joins by | Browser link — no app | Apps + browser option |
| Free trial | 14 days, self-serve | Not published |
Help Lightning offers a no-app option alongside its apps and smart-glass support; exact terms aren't published, so we mark those "not published" rather than guess.
Self-serve vs. a demo-first process
Help Lightning has no self-serve sign-up — getting started means requesting a demo. Viewabo lets you start a free trial and run a real session yourself in minutes, no demo required.
Compare Viewabo to other tools
Honest, side-by-side comparisons — see the full list.
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